Terms and Conditions

  • Our name and address
    Gourmet Explorer Hampers, Gold Coast, QLD, 4211
  • The main characteristics of the goods.
    Every hamper on offer at www.gourmetexplorer.com.au has a full listing of its contents and images. Packaging and contents may change due to supplier and seasonal availability.
  • The price including all taxes
    All items on offer are clearly priced. All prices include GST where applicable.
  • Information on delivery time and costs
    The delivery price is included in each given hamper and this is shown at the checkout stage.
  • A written confirmation of your order
    After an order has been placed an email will be sent to you. This email will contain all the above information.
  • How to cancel an order
    You may be able to cancel an order before it is despatched, please contact our customer service team, stating your order reference number. We will usually refund your credit/debit card within 2 working days.
  • Details of after-sales service 
    If, for any reason, any of our products do not reach you or your recipient in good condition, we will happily replace the product concerned or send an alternative. You will need to return the hamper to us.